Riverside Box Supply Co, Inc.

"Over 40 years of Customer First."

 
FAQ's

Frequently Asked Questions
This section is provided to answer some of the more commonly asked questions about us , our products and some of our policies.

Q: HOW DO I MEASURE WHAT BOX I NEED?
A: No problem, measurments should be taken as Length by Width by Height ( L X W X H ), The length should be bigger than the width as a rule.

Q: DO YOU SELL THE THE OPEN PUBLIC?
A: Yes!

Q: I OPERATE A SMALL BUSINESS AND BUY IN SMALL QUANTITIES. IS THIS A PROBLEM?
A: No, it is not. We take great care of our small customers and treat them with the same respect as our larger accounts.

Q: I NEED TO PACK AN ITEM AND SHIP IT, CAN RIVERSIDE BOX DO THIS? 
A: No, we do not offer this service. However, we can ship boxes to you via LTL. Less Truck Load can save you money becuase of oversize charges at UPS and FEDEX. About 80 Dollars to ship a skid of boxes, compared to over 150 is a real saving. Averitt is our truck line of choice.   

Q: DOES RIVERSIDE BOX SUPPLY HAVE A RETURN POLICY?
A: Yes. However, we charge a 30% restock fee. If an error was made on our part then no restock fee applies.

Q: DOES RIVERSIDE BOX SUPPLY MATCH PRICING FROM ITS COMPETITION?
A: Most of the time ,Yes. We always try our best to get you the best price. If you can produce a quote from a competitor in writing at a lower price for the same product then we will certainly try.
 
Q: WHY DO I HAVE TO CALL FOR PRICING, WHY DOESN'T RIVERSIDE BOX SUPPLY LIST THE PRICES ON THIER WEBSITE?
A: Prices vary with quantity. Plus, you will find our experienced staff might able to help you locate another box at a better price. We are here to serve you, so call us!! 

Q: I NEED MOVING BOXES, BUT I DONT KNOW THE SIZES. I NEED HELP!
A: Most moving sizes are termed by the item that are put into them. Book Boxes, TV boxes and so forth. We have a great display with common sizes at bargin prices. Come see us. We can find a box for you!

Q: I ONLY NEED A COUPLE OF BOXES THAT ARE SPECIAL SIZED. ITS A ONE TIME DEAL. CAN RIVERSIDE BOX HELP?
A: Sure we can! From rocking horses to chairs. Come on by!

Q: DOES RIVERSIDE BOX SUPPLY DELIVER?
A: Yes we do. Delivery charges vary with locations around the Memphis Area. They range from no charge at all to 25 dollars depending on amount of an order and location.